Identification of the healthcare provider, registrations and complaint channels.
Healthcare provider
Company: CÉLULA ÁUREA – UNIPESSOAL LDA Trading name: Mya Clínica Tax number (NIPC): 518813649 Address: Rua Quinta do Romão, n.º 3C3, Loja A e B, 8125-301 Quarteira (Loulé), Portugal Phone:+351 914 354 431 (call to a Portuguese mobile number) · E-mail:contacto@myaclinica.pt
Registration and licence
Establishment registered with the Portuguese Health Regulation Authority (Entidade Reguladora da Saúde, ERS) under nos. E178305, E178306 and E178307. Type: medical clinic or practice. Operating licence no. 26007/2025. The documents are available for consultation at the clinic.
Medical director
Technical director: Dr. Marcelo Antonio Batista da Silva, doctor registered with the Portuguese Medical Association (Ordem dos Médicos), professional licence no. 63280.
About our treatments
The information on this website is general and does not replace a consultation. Every treatment is preceded by an assessment, which determines whether the treatment is suitable for you. Results vary from person to person and are not guaranteed. Prices are provided when you book and at the clinic, before any treatment.
Complaints Book
Mya Clínica has a paper Complaints Book (Livro de Reclamações) at the clinic and an electronic one at www.livroreclamacoes.pt. You may also complain directly to the ERS at www.ers.pt.
Alternative dispute resolution
For consumer disputes you may contact: CIMAAL — Algarve Consumer Information, Mediation and Arbitration Centre, Edifício Ninho de Empresas, Estrada da Penha, 8005-131 Faro, Portugal · tel. +351 289 823 135 · www.consumoalgarve.pt.